Terms and Conditions

Effective Date: [17/12/24]

Welcome to our platform! By accessing or using our services, you agree to these Terms and Conditions. We’ve kept it simple and clear, so you know exactly what to expect when using our all-in-one service booking platform. If you don’t agree, we kindly ask you not to use our services.

1. Services We Offer

Here’s what you can book through our platform:

  • Travel solutions – for your trips and adventures.
  • Home maintenance services – keeping your home in tip-top shape.
  • Beauty and wellness services – to look and feel your best.
  • Fitness and health solutions – for a healthy and active lifestyle.
  • Pet care services – because your furry friends deserve the best.
  • Household help and professional assistance – for life’s everyday needs.

We’re your shop for trusted services at one step away from you. We don’t directly serve you, our role is to give you a trusted platform for finding verified experts and book them according to your need.

2. Creating Your Account

  • To start booking services, you need to create an account. It’s quick and very easy—ensures that your information should be accurate so we can deliver a smooth experience.
  • Keep your login information safe and secure. You’re responsible for all activity on your account.
  • Do you suspect that someone else is reaching your account? Contact to our dedicated customer support team immediately.

3. Bookings and Payments: How It Works

  • Log in to our customer portal and book any service in a few clicks.
  • We have a secure payment gateway for processing your payment and protecting your information.
  • Service availability is based on the provider’s schedule, and you’ll see all the details before confirming your booking.
  • Need to cancel? Review the provider’s cancellation and refund policies, which are shown during the booking process.

 

 

4. About Our Service Providers

  • We work with verified professionals to offer you top-notch services
  • The service delivery is managed by the providers while we connect you to them. They are responsible for timely, quality, and completion of the services.
  • We only connect you with providers; the service delivery rests with your providers. They are responsible for the timeliness, quality, and completion of the services.

5. What We Expect from You

  • Consent to: To keep the platform functioning smoothly for everyone.
  • Make sure you submit truths whilst developing your account as well as securing services.
  • Abide by any policies or guidelines established by service providers.
  •  Use the platform responsibly. Do not make false bookings, abuse or engage in any unauthorized activity.

6. Cancellation and Refund

  • Each service provider has their own cancellation and refund policy, which you can find on their website or at the time of booking.
  • In case of a refund, it shall be processed as per the service provider policy.
  • Some deduction is there so confirm that you verified the details

7. Your privacy matters

  • By using our platform, you agree to how we collect and use your data as described in the Privacy Policy.
  • We use encryption technology to safe guard your personal information.
  • Read our [Privacy Policy] to learn how we process and protect your data.

8. Limitation

  • We connect you to service providers, but we don't become involved in any issues resulting from the service you receive.
  • In case of any issues, we will be liable for the total sum you paid for this service only.

9. Updates to these Terms

  • From time to time, we can be required to refresh our terms and conditions to ensure that they are correctly denominating the manner in which we operate.
  • We will alert you when it does.
  • You consent to the changes by continuing to use the Platform.

10. Legal Matters

If any part of these terms and conditions is held to be invalid, illegal or unenforceable the remaining provisions of these terms and conditions shall continue in force. Any dispute will be heard only in the Courts of [Insert location].

11. Do you need help? Contact Us!

If you have any questions about these terms, please contact:

• Email: [----------]

• Phone:  [----------]

• Address:  [----------]

We are dedicated to simplifying your life with trusted professionals and all in one solution. Thank you for choosing us.